Patient satisfaction with nursing care and its relationship with patient characteristics
Küçük Resim Yok
Tarih
2010
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Wiley-Blackwell
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
The aim of this study was to assess patient satisfaction with nursing care and the relationship between patient satisfaction and patient characteristics. This cross-sectional study was conducted at a 1100-bed tertiary care teaching hospital in Turkey. Data were collected using the Newcastle Satisfaction with Nursing Care Scales and a patient information form. Overall, data indicated a high level of patient satisfaction. Hospitalization affected the Experience of Nursing Care Scale independently, while the type of ward, sex, income, and education independently affected the Satisfaction with Nursing Care Scale. Patients who underwent surgical procedures, male patients, the 40-59-year-old age group, those who had low levels of education or income, and patients who were hospitalized for long periods were most satisfied. Patients' sex, age, income, duration of hospitalization, and ward type were important factors that affected their satisfaction with nursing care. The characteristics of patients who have a low level of satisfaction with nursing care should be assessed and taken into consideration by nurses.
Açıklama
Anahtar Kelimeler
Medical And Surgical Patients, Nursing Care, Patient Satisfaction, Quality Of Care, Satisfaction With Nursing Care, Newcastle Satisfaction, Hospital-Care, Health-Care, Turkey, Instrument, Predictors, Settings, Ratings, Scale
Kaynak
Nursing & Health Sciences
WoS Q Değeri
Q4
Scopus Q Değeri
Q1
Cilt
12
Sayı
2
