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Öğe Assessment of key airline selection indicators in a strategic decision model Passengers' perspective(Emerald Group Publishing Ltd, 2019) Kucukaltan, Berk; Topcu, Y. IlkerPurpose Fierce competition in the airline industry compels airline companies to offer various services. Yet, while companies strive to become preferable, customers confront numerous airline selection indicators, and as such causes vagueness in human thinking that needs to be systematically and normatively resolved. Accordingly, the purpose of this paper is initially to establish a strategic decision model that incorporates key selection indicators, among hundreds of criteria, through a systematic approach. Subsequently, it also aims to investigate the relative importance of these indicators for passengers. Design/methodology/approach This research first utilises a comprehensive literature review to uncover key indicators used in airline selection. Afterwards, the outcome obtained from the first phase initiated the phase of determining the prioritisation of these key selection indicators, through the analytic hierarchy process (AHP) method, based on passengers' judgments. Findings The outcome of structuring a strategic decision model reveals 32 key selection indicators to be mainly considered by passengers and these indicators are grouped under five dimensions in this paper. Then, the prioritisation results given by the AHP indicate that price-related factors and customer satisfaction-related factors, respectively, are more important dimensions for passengers while selecting the best airline company. Originality/value The proposed approach provides a novel way to identify and prioritise key airline selection indicators for different passengers, through using the AHP, as a response to the need of adopting a systematic and comprehensive manner with the inclusion of general industry norms. Within this scope, the established model and the prioritisation results can be used as a reference by both airline passengers during their decision-making processes and airline companies which aim for becoming more competitive.Öğe Blockchain adoption in logistics and supply chain: a literature review and research agenda(Taylor & Francis Ltd, 2021) Karakas, Serkan; Acar, Avni Zafer; Kucukaltan, BerkThe supply chain is an important source of knowledge that enables potential emerging technologies and, in this ecosystem, logistics are regarded as an intermediary for disseminating innovative solutions in a coordinated manner. As an emerging solution in the supply chain area, blockchain has recently been discussed as a disruptive technology and has received growing attention from academics and practitioners. Despite this interest, insufficient knowledge on the potential benefits and risks of blockchain technology causes vagueness for its successful implementation. Therefore, since effective management of logistics and supply chain operations through advanced solutions is of utmost importance, adopting an innovative approach rather than providing anectodal evidences or narrative expressions plays a critical role in blockchain adoption. Accordingly, this research aims to an in-depth analysis of the blockchain in logistics and supply chain by investigating enablers, barriers, and risks of this adoption. To this end, through employing both the Methodi Ordinatio and the narrative network analyses, the future direction of blockchain adoption is presented in light of the presented current state of knowledge. Consequently, the obtained findings offer academic and practical insights into the ambiguous, insufficiently explained, and conflicted areas in the relationship between blockchain technologies and logistics and supply chain contexts.Öğe Business model canvas for humanitarian operations of logistics service providers*(Taylor & Francis Ltd, 2022) Kucukaltan, Berk; Irani, Zahir; Acar, A. ZaferFor years, humankind has been facing various disasters of which logistics has a crucial role for alleviating sufferings of vulnerable people, who are isolated and in need of basic supplies. Owing to the increasing importance of logistics in humanitarian operations, logistics service providers (LSPs) have recently become more prominent. Yet, only a few LSPs have the capabilities and mechanisms to offer operational solutions for humanitarian relief. Also, the conducted extensive literature review makes evident that the existence of a limited number of normative research reveals a barrier about what LSPs can bring into the humanitarian field. Accordingly, why LSPs are particularly important in the humanitarian supply chain and how LSPs manage their activities and resources in humanitarian operations become the main questions to be addressed. Thus, this study seeks to explore humanitarian operations of LSPs from different dimensions, enabled by Business Model Canvas (BMC). In this sense, the obtained findings clarify both similar and different viewpoints of diverse LSPs when mapped against the BMC. Consequently, the categorised interrelated information presented through the cross-case synthesis provide novelty to advance insights both on strategic missions of LSPs in humanitarian relief operations and on the usage of BMC beyond its common commercial implementations.Öğe Cosmopolitanism and Entrepreneurship in Istanbul and London A Symbiotic Relationship in Context(Routledge, 2019) Kucukaltan, Berk; Ozbilgin, Mustafa F.[Abstract Not Available]Öğe A decision support model for identification and prioritization of key performance indicators in the logistics industry(Pergamon-Elsevier Science Ltd, 2016) Kucukaltan, Berk; Irani, Zahir; Aktas, EmelPerformance measurement of logistics companies is based upon various performance indicators. Yet, in the logistics industry, there are several vaguenesses, such as deciding on key indicators and determining interrelationships between performance indicators. In order to resolve these vaguenesses, this paper first presents the stakeholder-informed Balanced Scorecard (BSC) model, by incorporating financial (e.g. cost) and non-financial (e.g. social media) performance indicators, with a comprehensive approach as a response to the major shortcomings of the generic BSC regarding the negligence of different stakeholders. Subsequently, since the indicators are not independent of each other, a robust multi-criteria decision making technique, the Analytic Network Process (ANP) method is implemented to analyze the interrelationships. The integration of these two techniques provides a novel way to evaluate logistics performance indicators from logisticians' perspective. This is a matter that has not been addressed in the logistics industry to date, and as such remains a gap that needs. to be investigated. Therefore, the proposed model identifies key performance indicators as well as various stakeholders in the logistics industry, and analyzes the interrelationships among the indicators by using the ANP. Consequently, the results show that educated employee (15.61%) is the most important indicator for the competitiveness of logistics companies. (C) 2016 Elsevier Ltd. All rights reserved.Öğe Gaining strategic insights into Logistics 4.0: expectations and impacts*(Taylor & Francis Ltd, 2022) Kucukaltan, Berk; Saatcioglu, Omur Y.; Irani, Zahir; Tuna, OkanThe developments brought by Industry 4.0 have spread to various components in a supply chain, where logistics is of utmost importance due to the intermediate role of logistics service providers (LSPs) operating among different actors. Despite such a vital role, the extant literature lacks from the extensive analysis of Industry 4.0 implementations in the logistics industry, particularly for LSPs. Accordingly, this study sets out to investigate, comprehensively, Industry 4.0 projections in logistics and their reflections on LSPs by adopting a multidimensional approach. In this respect, the key themes influenced by Industry 4.0 developments are initially determined through a structured survey conducted in the Turkish logistics industry. Then, in the same industry, both the probabilities and the impacts of Industry 4.0-focused thematic statements are examined through an integrative interview survey, which also incorporates 'why-type' of questions. Consequently, this study offers academic implications in terms of demonstrating possible changes in the logistics industry from the operational, financial, and human resources aspects. Additionally, the findings serve as a reference for logistics professionals while fostering their competitive Industry 4.0 initiatives and facilitating their strategic decisions.Öğe Guest editorial(Emerald Group Publishing Ltd, 2020) Aktas, Emel; Topcu, Ilker; Kucukaltan, Berk[Abstract Not Available]Öğe Investigating the themes in supply chain finance: the emergence of blockchain as a disruptive technology(Taylor & Francis Ltd, 2022) Kucukaltan, Berk; Kamasak, Rifat; Yalcinkaya, Baris; Irani, ZahirBlockchain has gained momentum as a disruptive technology in supply chain management against its introduction as a finance-related instrument. Nevertheless, the developing academic understanding and the limited practical implications lead to insufficient insights into the use of blockchain technology, particularly in the supply chain finance (SCF) domain. Thus, the expected potential of blockchain technology remains underexplored. Accordingly, this study explicates this situation by examining the extant literature findings and web-based big data that can provide evidence about the real needs in supply chains, and investigating how blockchain emerges as a disruptive SCF-oriented technology. The study employs a web analytics method, Search Engine Results Page (SERP) analysis which considers the trends in blockchain technology use and the interactions between blockchain, supply chain and finance appearing in Google searches. The SERP method examined real-time clicks, web traffics and most commonly asked questions about blockchain. The SERP findings revealed that the interest in blockchain technology neither focused on finance nor data privacy as emphasised in the literature but mainly on the benefits of increasing digitalisation and efficiency in supply chains. The results offered practical implications for capturing recent blockchain- and supply chain-related trends and designing more digital and efficient supply chains.Öğe Prioritizing Different Types of Barriers to Knowledge Sharing: A Cause-and-Effect Analysis of the Views of Academics in Turkey(Tuba-Turkish Acad Sciences, 2021) Kasapoglu, Esra Baran; Kucukaltan, Berk; Acik, Abdullah; Ayaz, Ilke Sezin; Saatcioglu, Omur YasarThis study aims to identify different types of barriers to knowledge sharing among academics in Turkey and to investigate the relationships between the barriers and their degree of impact. Accordingly, it implements qualitative and quantitative approaches in two phases. In the first phase, the knowledge sharing barriers are identified through the literature review and categorized under organizational, individual, and technological dimensions via expert opinions so as to determine current barriers for the Turkish academics. In the second phase, the identified barriers and their interactions are more deeply investigated by using the Interpretive Structural Modeling (ISM) and Decision Making Trial and Evaluation Laboratory Method (DEMATEL) methods. The findings of the study reveal that organizational and individual knowledge sharing barriers have a stronger effect than technological barriers. According to ISM and DEMATEL findings, corporate structure, power relations, and supportive corporate culture are the driving forces for the knowledge sharing among the academics in Turkey. This study provides a hierarchical and causal relation model that may enable both performing the actions needed to promote academic knowledge sharing and advancing university performances. The findings offer useful insights on what the key barriers are and how these interrelate, so that they can be overcome. Thus, the findings hold significant potential to contribute both to the academic field and to the policymakers who are in charge of taking regulatory actions.Öğe Real-Time Data Analysis (RTDA) and Proposed Innovative Business Models: A Conceptual Study of the Tourism Industry(Canadian Inst Knowledge Development - Cikd, 2022) Aktas, Erdem; Kurgun, Avsar; Ozeren, Emir; Kucukaltan, BerkThe paper discusses the importance of Real-Time Data Analysis (RTDA) with innovative fluid business models for the tourism industry. The study uses a conceptual approach to identify innovative fluid tourism business models and their relationships with RTDA based on the problematisation of the crucial need for a holistic, macro understanding of the tourism ecosystem approach rather than framing the issue from a micro point of view. The paper highlights that the current digital era makes it no longer possible for the tourism ecosystem stakeholders to use static models that collect, store, analyse data and make decisions accordingly. Innovative business models should be fluid structural models that use instant data and provide continuous, multiple, and variable decisions with RTDA. The real-time analysis of macro (e.g., countries), meso (e.g., destinations), and micro (e.g., tourists) data obtained from the tourism ecosystem is vital for innovative business models which facilitate the offerings of individualised services and provide increased cooperation between stakeholders using open innovation opportunities in the ecosystem. To date, the tourism industry has not adequately grasped the outcomes and benefits of big data analytics (BDA). While a growing body of literature on big data has focused extensively on technical aspects (e.g., infrastructure, intelligence, and analytical tools), the issue of how and under what conditions BDA can generate value and impacts for various stakeholders involved in the tourism ecosystem remains largely underexplored. Thus, this paper fills this void by being among the first attempts to conceptually explain and propose unique, innovative fluid business models and RTDA in three specific areas in the tourism and hospitality context. @CIKD PublishingÖğe Regendering of dynamic managerial capabilities in the context of binary perspectives on gender diversity(Emerald Group Publishing Ltd, 2019) Kamasak, Rifat; Ozbilgin, Mustafa; Kucukaltan, Berk; Yavuz, MeltemPurpose The interplay between gender and dynamic managerial capabilities is not well studied in the extant literature. This paper aims to explore how dynamic managerial capabilities, as prized qualities in the job market, are framed in gendered ways and how the gendering process disadvantages female and male workers for different reasons and harms the organisations, which use the managerial capabilities approach without proofing it for gender biases. Design/methodology/approach An extensive literature review was conducted and a framework that offers a new gender perspective was offered. Findings A number of ways dynamic managerial capabilities may be proofed for gender biases and how a gender-balanced framing of dynamic managerial capabilities may be achieved are identified. Originality/value This paper contributes to the development of a new gender perspective, which is called regendering of dynamic managerial capabilities, which frees the concept from its binary frames of gender, assumptions of gender neutrality, with a view to capture gender diversity in a way which is closer to its nature in theory and practice of dynamic managerial capabilities.Öğe Strategic hybrid approach for selecting suppliers of high-density polyethylene(Wiley, 2017) Ortiz-Barrios, Miguel A.; Kucukaltan, Berk; Carvajal-Tinoco, Daniel; Neira-Rodado, Dionicio; Jimenez, GenettSupplier selection is an important process for companies in the plastic sector due to its influence on firm performance and competitiveness. For a proper selection, a number of criteria from different aspects need to be considered by decision makers. Yet, as in different fields, because there are numerous criteria and alternatives to be considered in the plastic industry, choosing an appropriate multicriteria decision-making approach has become a critical step for selecting suppliers. Therefore, the aim of this research is to define the most suitable supplier of high-density polyethylene through the integration of powerful multicriteria decision-making methods. For this purpose, the fuzzy analytic hierarchy process (FAHP) is initially applied to define initial weights of factors and subfactors under uncertainty, followed by the use of decision-making trial and evaluation laboratory (DEMATEL) to evaluate interrelations between the elements of the hierarchy. Then, after combining FAHP and DEMATEL to calculate the final contributions of both factors and subfactors on the basis of interdependence, the technique for order of preference by similarity to ideal solution is used to assess the supplier alternatives. In addition, this paper also explores the differences between the judgments of decision makers for both AHP and DEMATEL methods. To do these, a case study is presented to demonstrate the validity of the proposed approach.Öğe Sustainable food supply chains: overcoming key challenges through digital technologies(Emerald Group Publishing Ltd, 2022) Mahroof, Kamran; Omar, Amizan; Kucukaltan, BerkPurpose The purpose of this paper is to offer a consolidative approach in exploring the potential contribution of digital technologies in sustainable supply chain management (SSCM) for the sustainable performance of food supply chain business, through the circular economy concepts. Design/methodology/approach As a single case study, this qualitative, interpretivist research was based on one of the largest food producers in the United Kingdom. The research utilises semi-structured interviews and applies thematic analysis to offer rich insights into SSCM challenges and their relationship with the business performance, through ten in-depth interviews. Findings Findings derived from thematic analysis of the interview transcripts suggest four main critical success factors underpinning SSCM practices and businesses performance - i.e. business continuity, waste reduction, performance measurement approach, and organisational learning, which could use the help of digital technologies to improve. This led to seven propositions to be addressed in the future research. Originality/value This research offers real, practical insights into SSCM challenges, within the context of food supply chain and explores the potential of digital technologies in overcoming them. Accordingly, the primary contribution of this work is grounded in the identification of critical success factors in SSCM for food supply chains (FSC). Hence, this work contributes further to the literature on SSCM, as well as circular economy, by providing a study of a business in the context of the highly pertinent and valuable food industry.
